#Employers
Resources
Career Development for the Restaurant Industry
As an employer, you know firsthand how difficult finding the right staff is and sometimes it can be even more difficult to keep them. You have the hardest working people in the industry currently working for you. To help employers retain and enhance the skill level of existing staff members, the National Restaurant Association (NRA) launched the ServSuccess program.
The program features:
• Professional Certifications
• Online learning Suites
• Interactive Study Guide
ServSuccess provides training that will advance your current staff’s careers while providing them the skills to increase their job performance as well.
THREE CAREER LEVELS ARE AVAILABLE:
Certified Restaurant Professional
-Front-of-the-House Service and Communication
-Front-of-the- House Basic Operations
-Back-of-the-House Pre-Production
-Basic Business Production
-Basic Business Operations
Certified Restaurant Supervisor
-Managing Daily Operations
-Leadership & Communication
-Safety & Regulations
-Cost Control Fundamentals
-Controlling Costs
MANAGER
Certified Restaurant Manager
-Fundamentals of Financial Management
-Understanding Financial Performance
-The Purchasing Process
-Controlling Operational Costs
-Managing the Employment Process
-Fundamentals of Employee Performance
-The Marketing Process
Marketing your Operation
